Understanding communication governance in supply chain networks in manufacturing networks

Presenter

Sabine Matook, University of Queensland

Abstract

Prior research has demonstrated the importance of governance for organisations in their interactions with other companies. Hence, companies have implemented a number of formal mechanisms to govern their interactions and to effectively communicate. Over the years, the literature has demonstrated that the formal mechanisms are effective, but to achieve an even higher degree of governance, informal mechanisms need to supplement the formal mechanisms. In the field of supply chain research, very few informal mechanisms are known. Hence, we aim to identify through a qualitative study how a multinational manufacturer manages communication governance and which formal and informal mechanisms are used. 

Bio

Dr Sabine Matook is an Associate Professor in Information Systems at the University of Queensland Business School. She received her doctoral degree from the Technical University (TU) Dresden, Germany. Sabine’s research interests are in agile information systems development, human behaviour in online social networks, and the IT artefact. She is an Associate Editor with the European Journal of Information Systems and was a track chair with ICIS 2015. She has held visiting positions at the University of Arizona (Eller College of Management), Georgia State University, University of Louisville, Vienna University of Economics and Business Administration, Austria, and at the University of La Serena, Chile. Dr Matook's work has appeared in the European Journal of Information Systems, the Journal of Strategic Information Systems, Information & Management, the International Journal of Operations & Production Management, Decision Support Systems, and the Scandinavian Journal of Information Systems.